News — debt collection RSS

Hi, I’m Sally is proud to be approved as Australian Owned

Australian Owned is a quality badge for businesses that are owned and operated in Australia. Furthermore approved Australian Owned businesses, guarantee that all profits are reinvested into the Australian economy and do not go overseas.   When Hi, I’m Sally heard about this great project we wanted to be a part of it because we believe that the money we earn in Australia should stay here. Why is this important for us? As you might have read on our “Founders Voice” page, Hi, I’m Sally was founded by two immigrant that came to Australia from German in 2014. We have had a good life over in Europe but something was missing, a community feeling. The sense of “let’s work together...

Continue reading

How to approach a debtor

Many business owner or freelancer never learned how to approach a debtor, how to communicate during a collection call, how to create urgency or how to properly document the process. Be professional! If necessary practice what you will say and how you want to say it before Have a goal in mind. You know your client best, maybe offering a payment plan is a more promising approach. Stay calm and focused. Dissociate yourself from the money and the debtor, this is business! If necessary, encourage the debtor to calm down as well and make clear that you want to work on a solution If the debtor doesn’t calm down, tell the debtor that you will call again and end the...

Continue reading